Credit Card Payments - We honor
American Express, Visa and MasterCard. We also accept
PayPal. If you would like to pay for your
purchase with PayPal, please complete the
checkout process and we will contact you to finalize your transaction
prior to shipment of your order.
Other Payment Options - If you would like to pay by money
order, please call us or e-mail us at
sales@geografx-cosmetics.com for details.
Shipping - Our handcrafted natural products are made in small
batches with great care and pride. Most are made to order to ensure
freshness and the longest possible shelf life. Accordingly, please allow
us 3-5 business days to prepare your order for shipment. (From time to
time, especially during the winter holidays, order preparation may
exceed this time frame. If you need your order by a specific date please
contact us.) All orders within the United States are shipped by USPS
Priority mail (2-3 business days). Other carriers and express service
are available upon special request. Please call or e-mail us at
sales.
International Shipping - We offer international shipping
using USPS Global Express Mail and Global Priority Mail.
Returns - Customer satisfaction is always our first priority.
If for some reason you are not completely happy with your GeoGrafx
purchase, please let us know with 14 days of purchase by e-mail at
sales or by phone at 702.940.9645. We will be more than happy to
make amends by replacement, credit or some other means.
Wholesale Inquiries - we offer our minerals and selected skin
care products at wholesale and bulk prices to qualified buyers. Please
call or e-mail us at
sales with your business information and we will be happy to provide
you with further details.
Privacy - GeoGrafx respects the privacy of visitors to our
website. We do not collect personal information about our customers and
do not sell the names or addresses or any personal information about our
customers to third parties.
Security - Your confidential information and transaction
information will be secure when you place an on-line order on our site.
Our shopping cart automatically accesses our secure server. We utilize
the very latest in encryption software which protects you throughout the
ordering procedure.
Phone Orders - If you would like to place an order by phone, please
call us at 702.940.9645.
Product Statements - Product statements on this web site are
for informational purposes only and have not been evaluated by the U.S.
Food and Drug Administration. GeoGrafx products are not intended to
treat, cure or prevent any disease or condition.
Product Safety - As with all natural products, if you are
pregnant, nursing, have heart disease, epilepsy, high blood pressure,
diabetes, or any other health condition, seek the advice of a health
professional before using GeoGrafx products. No product featured on this
site is intended to diagnose, treat, cure, or prevent any disease or
condition. GeoGrafx assumes no liability for any claims arising out of
the misuse of the products offered on this site.
Product Shelf Life - Most
GeoGrafx skin care and bath products are formulated using only natural
preservatives. In consequence, the shelf life of these products is
generally between three and six months. Refrigerating unused products
after three months may help to prolong shelf life. To ensure the
maximum shelf life of your skin care products, avoid dipping fingers
directly into cream jars. The use of a cosmetic spatula or wooden craft
stick to remove cream from the jar will ensure that bacteria from the
fingers will not contaminate the product. To preserve potency, we
recommend storing all natural skin care products in a cool, dry place
away from direct sunlight. Because we avoid the use of
synthetic emulsifiers, liquid products and/or creams or lotions may need
to be shaken or stirred from time to time. Some separation of the water
and oil components of certain products is natural and normal. Liquid
products may be shaken to blend. Creams may be stirred with a clean
toothpick, cosmetic spatula or craft stick.
We understand how difficult it is to buy cosmetics and
skin care items without the benefit of being able to physically see,
touch and test them. We want our customers to have confidence that the
colors and products they order will meet their needs. Accordingly, we
are happy to offer sample products for a nominal charge. Multiple-Choice
Mineral Powder samples are $1.00 per color for approximately 1/8
teaspoon. Foundation and Body Shimmer samples are $2.00 for 1/2 teaspoon, which should be sufficient for
several applications depending how much product you generally apply. In
order to keep costs low, powder samples are packaged in small resealable plastic bags. Selected skin care
samples are also available for purchase online.
We utilize RGB scanning technology to digitize images
of the powder colors. When our full-color scanner scans powder
containers, it senses the red, green, and blue colors of the sample
powder. These three color registrations suffice to record nearly all the
colors in the original sample.
However, the sensitivity of the scanner sensors, the
filters that are used, and the optical path along which the image
travels as it is scanned, bring about color transformations between the
original sample and the scanned image. Moreover, the monitor on which
you view the scanned image utilizes a different "color language" than
that of the scanner or the original sample. Whereas the original powder
sample reflects light (subtractive color), your monitor emits it
(additive color). Because of this physical difference in how color is
produced, even an ideal monitor will display colors that are slightly
different from the original red, green, and blue values of the sample.
We make every attempt to accurately scan and tune
images to reflect the original samples' rich colors and hues. If your
ordered powder is not the expected color, please return the unopened
container for a full refund. We value your business and want you to be
as happy with our products are we are in having you as a customer.
Thank you,
Kimberly Platko
GeoGrafx Cosmetics, LLC