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Policies and Information


Credit Card Payments
- We honor American Express, Visa and MasterCard. We also accept PayPal. If you would like to pay for your purchase with PayPal, please complete the checkout process and we will contact you to finalize your transaction prior to shipment of your order.

Other Payment Options -
If you would like to pay by money order, please call us or e-mail us at sales@geografx-cosmetics.com for details.

Shipping -
Our handcrafted natural products are made in small batches with great care and pride. Most are made to order to ensure freshness and the longest possible shelf life. Accordingly, please allow us 3-5 business days to prepare your order for shipment. (From time to time, especially during the winter holidays, order preparation may exceed this time frame. If you need your order by a specific date please contact us.) All orders within the United States are shipped by USPS Priority mail (2-3 business days). Other carriers and express service are available upon special request. Please call or e-mail us at sales.

International Shipping -
We offer international shipping using USPS Global Express Mail and Global Priority Mail.

Returns -
Customer satisfaction is always our first priority. If for some reason you are not completely happy with your GeoGrafx purchase, please let us know with 14 days of purchase by e-mail at sales or by phone at 702.940.9645. We will be more than happy to make amends by replacement, credit or some other means.

Wholesale Inquiries -
we offer our minerals and selected skin care products at wholesale and bulk prices to qualified buyers. Please call or e-mail us at sales with your business information and we will be happy to provide you with further details.

Privacy -
GeoGrafx respects the privacy of visitors to our website. We do not collect personal information about our customers and do not sell the names or addresses or any personal information about our customers to third parties.

Security -
Your confidential information and transaction information will be secure when you place an on-line order on our site. Our shopping cart automatically accesses our secure server. We utilize the very latest in encryption software which protects you throughout the ordering procedure.

Phone Orders -
If you would like to place an order by phone, please call us at 702.940.9645.

Product Statements -
Product statements on this web site are for informational purposes only and have not been evaluated by the U.S. Food and Drug Administration. GeoGrafx products are not intended to treat, cure or prevent any disease or condition.

Product Safety -
As with all natural products, if you are pregnant, nursing, have heart disease, epilepsy, high blood pressure, diabetes, or any other health condition, seek the advice of a health professional before using GeoGrafx products. No product featured on this site is intended to diagnose, treat, cure, or prevent any disease or condition. GeoGrafx assumes no liability for any claims arising out of the misuse of the products offered on this site.

Product Shelf Life -
Most GeoGrafx skin care and bath products are formulated using only natural preservatives. In consequence, the shelf life of these products is generally between three and six months. Refrigerating unused products after three months may help to prolong shelf life.  To ensure the maximum shelf life of your skin care products, avoid dipping fingers directly into cream jars.  The use of a cosmetic spatula or wooden craft stick to remove cream from the jar will ensure that bacteria from the fingers will not contaminate the product.  To preserve potency, we recommend storing all natural skin care products in a cool, dry place away from direct sunlight.  Because we avoid the use of synthetic emulsifiers, liquid products and/or creams or lotions may need to be shaken or stirred from time to time.  Some separation of the water and oil components of certain products is natural and normal.  Liquid products may be shaken to blend.  Creams may be stirred with a clean toothpick, cosmetic spatula or craft stick.  

Mineral Powder and Natural Skin Care Product Samples

We understand how difficult it is to buy cosmetics and skin care items without the benefit of being able to physically see, touch and test them. We want our customers to have confidence that the colors and products they order will meet their needs. Accordingly, we are happy to offer sample products for a nominal charge. Multiple-Choice Mineral Powder samples are $1.00 per color for approximately 1/8 teaspoon. Foundation and Body Shimmer samples are $2.00 for 1/2 teaspoon, which should be sufficient for several applications depending how much product you generally apply. In order to keep costs low, powder samples are packaged in small resealable plastic bags. Selected skin care samples are also available for purchase online. 

A note about our loose powder image colors:

We utilize RGB scanning technology to digitize images of the powder colors. When our full-color scanner scans powder containers, it senses the red, green, and blue colors of the sample powder. These three color registrations suffice to record nearly all the colors in the original sample.

However, the sensitivity of the scanner sensors, the filters that are used, and the optical path along which the image travels as it is scanned, bring about color transformations between the original sample and the scanned image. Moreover, the monitor on which you view the scanned image utilizes a different "color language" than that of the scanner or the original sample. Whereas the original powder sample reflects light (subtractive color), your monitor emits it (additive color). Because of this physical difference in how color is produced, even an ideal monitor will display colors that are slightly different from the original red, green, and blue values of the sample.

We make every attempt to accurately scan and tune images to reflect the original samples' rich colors and hues. If your ordered powder is not the expected color, please return the unopened container for a full refund. We value your business and want you to be as happy with our products are we are in having you as a customer.

Thank you,
Kimberly Platko
GeoGrafx Cosmetics, LLC

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